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Privacy policy

1. INTRODUCTION

This Privacy Policy explains how mmvision s.r.o., operating the online store www.vaiya.sk, collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and Slovak data protection law (Act No. 18/2018 Coll.).

We value your privacy and process your data transparently, lawfully, and only to the extent necessary for fulfilling our services.

2. DATA CONTROLLER 

Controller: mmvision s.r.o.
Brand: VAIYA
Address: Mýtna 50, 811 07 Bratislava – Staré Mesto, Slovakia
Company ID: 56507771
Registered: Commercial Register of Bratislava III, File No. 181654/B
E-mail: info@vaiya.sk
Phone: +421 911 732 777
Website: www.vaiya.sk

3. PERSONAL DATA WE PROCESS 

We process only the data necessary to fulfill your order and communicate with you:

  • name and surname,

  • billing and delivery address,

  • e-mail address and phone number,

  • information about the ordered products and payment,

  • technical data (IP address, cookies, analytics).

4. PURPOSES OF PROCESSING 

Your personal data are processed for:

  1. Order processing and delivery (contract performance)

  2. Accounting and tax compliance (legal obligation)

  3. Customer support and complaint handling (legitimate interest)

  4. Marketing and newsletters (based on consent)

  5. Website functionality and analytics (cookies).

5. LEGAL BASES 

We process your data:

  • to perform a contract (order fulfillment),

  • to comply with legal obligations (invoicing, accounting),

  • based on our legitimate interests (service improvement),

  • or based on your consent (marketing, newsletter).

6. DATA RETENTION

We store your data:

  • for the duration of the contractual relationship and 10 years thereafter (legal archiving),

  • for marketing communications – until you withdraw consent,

  • cookies – up to 2 years or as defined by your browser settings.

7. DATA SHARING

We share your data only with trusted partners necessary to operate our e-shop:

  • DPD, Packeta (delivery partners),

  • payment processors and banks,

  • accounting and IT service providers,

  • Shopify platform (secure EU-compliant processing).

All partners are bound by confidentiality and data-processing agreements under GDPR.

8.  YOUR RIGHTS 

You have the right to:

  • access your personal data,

  • request correction or deletion,

  • restrict processing,

  • object to processing,

  • withdraw consent (unsubscribe),

  • lodge a complaint with the Slovak Data Protection Authority (Hraničná 12, 820 07 Bratislava 27, www.dataprotection.gov.sk).

9. COOKIES

Our website uses cookies to ensure proper functionality, remember your preferences, and collect anonymous statistics via tools such as Google Analytics or Meta Pixel.
You may disable cookies in your browser settings at any time.

10. FINAL PROVISION

We may update this Privacy Policy from time to time.
The current version is always available on www.vaiya.sk/policies/privacy-policy.
Effective date: October 16, 2025